Contact
One door. Two hours
to a real human.
We keep it simple. You tell us who you are and what you need. We open trade access, answer within two hours during Indian working hours, and share a direct contact line from there.
Two ways to reach us
Pick the one that fits.
Recommended
Request Trade Access
Tell us who you are, what you source, and where you ship. It takes two minutes. On submission, we open the full catalog, pricing, lead times, compliance documentation, and a direct contact line. Our team responds within two hours during Indian working hours.
For a quick note
Email us
If you just want to ask a question, say hello, or are not sure yet whether you're a fit, email is open. We read everything. Slightly slower than the trade access form but always answered.
info@handsandcrafts.comQuestions
Things people ask before they write.
Because the conversation is better when we know who we're talking to. Our full catalog has over thirty thousand pieces. If we sent everyone the whole thing, nobody would find what they need. When you tell us what you source and where you ship, we respond with a curated linesheet tuned to your brand — usually within 24 hours.
No. We don't sell lists, we don't share contacts, we don't build ad retargeting audiences from your details. Your information is read by our team and used to respond to your inquiry. That's it.
200 units per SKU is our standard minimum. We can go lower on certain categories for the right partner — tell us what you're making and we'll let you know what's possible.
Ten working days from the moment we agree on scope. Samples ship by DHL. Complex custom pieces may take fourteen. We send photos at every production stage so you see it before it arrives.
30% advance, 70% against bill of lading on first orders. Established partners can move to Net 30 or LC at sight by arrangement. Payments via wire transfer to our Indian bank, USD or EUR.
Sedex SMETA 4-pillar, amfori BSCI, ISO 9001 aligned, FDA/LFGB food-contact testing, California Prop 65 and REACH conformance. Full documentation on request under NDA. See the Compliance page for the full list.
Yes. Serious buyers are welcome to visit Moradabad, walk our floor, meet the artisans, and examine the books. Many buyers come during the EPCH Delhi Fair and then make a side trip. Tell us when you're coming and we'll host you properly.
Both. Our Atelier program is specifically built for small-to-mid home brands with orders in the 200–5,000 unit range — too small for the big generic factories, too specific for ordinary vendors. If your brand is in that tier, we probably fit you better than most alternatives.
In person
Meet us at Ambiente 2027 or in Moradabad.
We exhibit at Ambiente Frankfurt annually. The next show is 12–16 February 2027 at Messe Frankfurt, Germany. Meetings are by appointment only; booth numbers and meeting slots are shared with verified buyers ahead of the show. Our workshop is in Moradabad, India — serious buyers are welcome to visit, preferably during or around EPCH Delhi Fair. Full details and request forms are on our Meet Us page.
If you're planning a sourcing trip to India or a trade-show meeting in Frankfurt, use one of the direct buttons below and we'll coordinate everything — car from Delhi, translation, hotel suggestions, pre-curated sample tray.
Start here
Two minutes, two hours, done.
The access form takes two minutes. Our reply takes two hours. Your first sample takes ten days. Your first shipment takes a few weeks after that.